Preparing for Your Event

We come to you, which means a few small details on your end make a big difference on ours. The smoother our arrival, the more of your time goes to the service instead of the setup.

Before your event, let us know:

Where our team should park, and whether a permit, pass, or validation is needed

Which entrance to use, and whether there is a loading dock, service elevator, or freight entrance

Whether there is a front desk, security check-in, or building sign-in process

The floor and room, and who we should ask for on arrival

A direct contact and phone number for the day of the event

Whether there is a stairwell or step-free route, since our equipment travels on wheels

Photos help most of all. A quick picture of the entrance we should use, the parking area, or the room we’ll be setting up in tells us more than a paragraph can. Text them to (201) 994-9596 or email info@SpaOonTheGo.com any time before your event.

If we don’t answer right away please text, or leave us a message.  We’re often on the road or with a client and we return every message.

Customer Service Hours

Monday – Friday

10am – 4pm

Events are scheduled seven days a week, including evenings and weekends

PHONE (201) 994-9596
EMAIL info@SpaOonTheGo.com